Learn About Our Services

We understand the complex challenges that pharmaceutical and biotech companies face in maintaining compliance and operational excellence. That’s why we offer a comprehensive suite of Quality Assurance services designed to strengthen your systems, support your teams, and reduce regulatory risk. Whether you need audit preparation, documentation support, supplier oversight, or interim quality leadership, our solutions are tailored to your needs and grounded in decades of industry experience.

  • Mock audits are a proven way to prepare for regulatory or notified body inspections. We help companies boost audit readiness by identifying high-risk areas, coaching staff, and streamlining document management. Our experienced auditors uncover compliance gaps early and support pre-audit remediation. We also offer on-site support during hosted audits to assist with documentation, preparation, and request handling.

  • Many companies struggle with maintaining audit independence and finding qualified auditors. We provide experienced, objective auditors and SMEs to ensure thorough and effective internal audits. We can support all aspects of your program—from planning and metrics development to execution, reporting, and follow-up.

  • A strong supplier audit program is essential to ensure material and service quality across your supply chain. We perform desktop and on-site audits to assess supplier compliance, help establish Approved Supplier Lists, and support Supplier Quality Agreement development.

  • When supplier issues arise, our team provides impartial, targeted audits to investigate root causes and recommend practical solutions. We serve as a liaison between your company and the supplier to resolve problems efficiently and effectively.

  • Large projects like facility startups or product transfers often face delays due to documentation bottlenecks. Quality Confidential provides experienced consultants to support quality and technical reviews, easing the burden on internal teams and keeping timelines on track.

  • Clear, compliant SOPs are critical to any Quality Management System. Our consultants develop and revise SOPs aligned with current regulatory and global standards, performing gap analyses to ensure full compliance.

  • We review clinical and commercial Master Batch Records to confirm alignment with regulatory submissions and ensure all critical process steps are accurately documented, especially during product transfers or new site setups.

  • Poor root cause analysis and incomplete CAPAs are common regulatory findings. Our experts review investigations for completeness, regulatory compliance, and effectiveness, ensuring robust corrective and preventive actions are in place.

  • Effective communication during audits is essential. Pruner Quality Consulting offers targeted training to prepare employees for regulatory inspections, focusing on professional audit behavior, how to respond to questions, and maintaining compliance in all interactions. This training is a key component of inspection readiness for all staff.

  • Pruner Quality Consulting offers flexible staffing solutions for all Quality Management System (QMS) needs. Our consultants support activities such as investigations, protocol and batch record reviews, batch disposition, complaints, health hazard and market action assessments, and document control. We also provide interim quality leaders to ensure continuity during transitions or vacancies.

  • We offer on-site support for critical manufacturing steps to ensure real-time quality oversight. Our experts review documentation, coordinate approvals, and observe key activities such as first-time manufacturing, validation, clinical labeling, and cold-chain shipments—helping ensure compliance and documentation accuracy from start to finish.

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